Following a fire incident at a major bottling and distribution facility R² Consultants were engaged to review and assess the Client’s incident response capability and to develop a structured Incident Response Policy and train staff in its implementation.
The Strategic Aims of the project were:
R² Consultants worked with the client over an 18 month period to develop and implement a comprehensive Incident Response Plan including the training and exercising of staff, which delivered a client specific Incident Manual containing:
Since implementation the client’s staff have dealt successfully with a number of varied incidents effectively and confidently, preserving business continuity and company reputation. The Incident Manual has been adopted across their global operations including Europe, Russia, The Far East and the United States.